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Technical Issues

Error message: "You are already logged-in from another computer...."
Reinstalling our software
Geolocation issues - Wi-Fi Troubleshooting
Sending us our software's log files
A clean reinstall of our iOS app (deleting all data including app cache)
Android app issues - Reinstall after clearing data
Taking a screenshot of an error or malfunction affecting our software
Desktop: Lobby issues - Clearing the application and lobby cache
Software not connecting
Trouble accessing our website (clearing cache to fix browser issues)

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