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Responsible Gaming

Player notes or color labels not saving correctly

Notes and labels save when you exit the software by pressing the 'X' on the top right.

Some points of interest:

  • Notes and labels save to the same file.
  • They save to your computer's hard drive, not our servers.
  • If you log on to a different computer, your notes remain on the computer you saved them to.

What if my notes still don't save?

Sometimes, the folder you save your notes to is write-protected. For example, the 'Program Files' folder or the 'AppData' folder may have restrictions.

To fix this, try changing the folder destination.

  1. Go to: Settings → Gameplay → Player Notes
  2. Choose 'Change Folder...',
  3. Set the folder to 'Documents' or another folder without restrictions.

Our software creates a new notes file in your chosen folder and saves any future notes/labels you add there.

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